How to get help
HRM is prepared to ensure that you are ready to post your first position in PageUp after Go-Live on August 5th. Here's where to go for help.
Issue |
What to do |
I am unable to log into PageUp I am logged in, but I am experiencing technical issues preventing me from moving forward |
1. Call your Talent Acquisition Partner or HR Business Partner OR 2. Call HRM Customer Service Center x2230 |
Business Process questions |
Email Talent Acquisition at PageUp@northeastern.edu You will receive a response within 24 hours or the next business day if the inquiry is received over the weekend. |
All other issues or questions |
1. Beginning August 5, HRM will begin PageUp Office Hours at 716 CP, Room 284. Drop-in sessions will take place on Tuesdays and Thursdays from 10 a.m. to 2 p.m. until October 31. 2. Call your Talent Acquisition Partner or HR Business Partner 3. View the FAQs below. The General version is written from a higher level business perspective. The Detailed version provides more technical information. |
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